Cancellation and Refund Policy
Team Fees: Team fees are non-refundable for cancellations made after February 1, 2025.
Game Pass Fees: For cancellations made by April 9, 2025, game pass fees will be fully refunded.
For cancellations made on or after April 10, 2025, refunds will only be given in cases of illness, as follows:
- A Pass: €70 each
- B Pass: Full amount refunded
- Meal Pass: €10 each
- Coach/Guardian Pass: €30 each
Required information for a refund:
- The category to which the refund applied
- Type of game pass (A, B, coach/guardian, meal)
- Team's bank account number and account holder's name
Refunds will only be issued to the team’s account upon request by the team's contact person.
If the tournament is canceled by the organizer or if the category you registered for is not held, the paid team and pass fees will be fully refunded.
If a team has to withdraw from the tournament, refunds will be handled on a case-by-case basis.
For any cancellation-related inquiries, please contact us via email at: helsinkibasketballfestival@hnmky.fi.